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Entry Level Sales - Property Experience Specialist - DIRECTV

DSI

Los Angeles (CA)

On-site

USD 40,000 - 50,000

Full time

10 days ago

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Job summary

DSI seeks an Entry Level Sales - Property Experience Specialist in Los Angeles. This role involves cultivating partnerships, assisting in property launches, and ensuring customer satisfaction at DIRECTV Stream properties. Ideal candidates will show initiative and have excellent communication skills while being part of a dynamic team.

Benefits

Medical, Dental, Vision insurance
401k Plan with employer matching
Paid vacation and sick days
DSI Bucks Employee Profit Sharing Program
50% AT&T wireless discount
Advancement opportunities
Paid training

Qualifications

  • Entry-level position, motivated to work hard.
  • Strong technical skills and creative thinking required.
  • Ability to work independently and as a team player.

Responsibilities

  • Cultivate relationships with property managers and residents.
  • Assist with installations and property launches.
  • Provide product knowledge and support.

Skills

Technical skills
Problem-solving
Interpersonal skills
Organizational skills
Communication skills

Tools

Microsoft Office

Job description

Entry Level Sales - Property Experience Specialist - DIRECTV
Entry Level Sales - Property Experience Specialist - DIRECTV

3 days ago Be among the first 25 applicants

This range is provided by DSI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $50,000.00/yr

DSI is a sales enablement company that has an immediate career opportunity for a Property Experience Specialist to join our expanding team. This key role will play an important role in our Multi-Dwelling Unit (MDU) Channel. The Property Experience Team is responsible for executing successful DIRECTV Stream property launches while ensuring an exceptional experience for all residents and property management. Additionally, they put a face on all DIRECTV Stream launches and customer touch-points.

As the Property Experience Specialist you will get to know DIRECTV Stream, help discover the components of a successful property launch, participate in onsite events, and become completely empowered to WOW our partners. Additionally, you will provide support onsite, via phone, email, and chat. You will perform product training and assist with account sign-up, answer order status questions, and assist with installations. As the primary point of contact, you will help resolve on-site issues.

Travel in-market is required 50 - 60% of the time

DSI's unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling-Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Responsibilities

  • Cultivate relationships with property managers, site staff, and residents
  • Provide product knowledge and materials such as, including manuals and merchandise
  • Travel to the site to assist in property launches
  • Assist with the installation of equipment
  • Provide support in collecting AT&T and DIRECTV equipment used prior to the launch
  • Drive customer acquisition by promoting DIRECTV Stream positively
    • Answering questions
    • Addressing the concerns of residents
  • Submit daily briefs
    • Issues reported
    • Resident feedback and concerns
    • Equipment shipments received
  • Assist with improving the overall property experience
  • Identify the appropriate response and strategy to solve customer issues quickly

Experience

  • Entry-level is okay! We need people motivated to work hard, be presentable, and a passion to learn and grow with a company that cares
  • Strong technical skills and creative thinking to solve problems and make real-time decisions
  • Passion for detail and ability to complete complex tasks
  • Action orientated - must show initiative, problem solve, and investigate
  • Ability to work independently while also being a strong team player
  • Business-focused with a high degree of professionalism, motivation, and initiative
  • Openness to adapt and receive feedback from both management and partners
  • Dynamic, highly motivated with the integrity and passion to succeed
  • Effective interpersonal, organizational, and communication skills


Computer Skills

  • Proficient in all Microsoft Office software; Excel, Word, PowerPoint, and Outlook


Other Requirements

  • Knowledge of the telecommunications & entertainment industry is preferred
  • Previous sales or customer service experience is preferred


Benefits

  • Medical, Dental, Vision, disability, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • DSI Bucks Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Advancement opportunities, we prefer to promote from within!
  • Paid training

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Industries
    IT Services and IT Consulting

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