Entry-Level Retail Customer Care Specialist

Dollar Tree Stores; Paintsville (KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores is looking for a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

You will contribute to a safe, respectful environment and support colleagues across departments. Prior customer service experience is preferred, and physical tasks such as lifting up to 50 lbs are required.

Qualifications

• Previous customer service experience in retail or similar environment preferred.
• Ability to interpret operating documents and follow instructions.
• Must be able to lift 30–50 lbs and stand for long periods.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect assets.
• Stock replenishment and merchandise recovery.
• Unloading trucks and stocking supplies as needed.
• Maintain a clean, safe, and presentable store environment.
• Provide friendly and professional interactions with customers and team members.
• Other duties as assigned by leadership.

Skills

Customer service

Following instructions

Communication

Organizational skills

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is looking for a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

You will contribute to a safe, respectful environment and support colleagues across departments. Prior customer service experience is preferred, and physical tasks such as lifting up to 50 lbs are required.