Entry-Level Public Safety Dispatcher - Rapid Emergency Response

City of Campbell River; Campbell (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

The City of Campbell is seeking a Public Safety Dispatcher to receive and transmit telephone, radio, and computer messages under general supervision. Responsibilities include handling emergency and routine calls, maintaining records, and coordinating with field units.

Qualifications include a high school diploma or GED and at least one year of public contact experience; typing at 40 wpm and certain POST/CritiCall tests may be required. Background and medical screenings apply.

Qualifications

• High school diploma or GED required.
• One year of full-time experience involving public contact, computer use, or heavy telephone traffic.

Responsibilities

• Answer calls promptly and courteously; determine nature and location of emergencies.
• Refer non-emergency callers to appropriate agency.
• Enter information in the CAD system accurately.

Skills

Communication skills

Public contact

Telephone traffic handling

Data entry

Teamwork

Education

High school diploma or GED

Tools

Computer-Aided Dispatch (CAD)

Job description

The City of Campbell is seeking a Public Safety Dispatcher to receive and transmit telephone, radio, and computer messages under general supervision. Responsibilities include handling emergency and routine calls, maintaining records, and coordinating with field units.

Qualifications include a high school diploma or GED and at least one year of public contact experience; typing at 40 wpm and certain POST/CritiCall tests may be required. Background and medical screenings apply.