Campus Safety Dispatcher (24/7)

International Executive Service Corps; Northern (KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Campbell University is seeking a Telecommunicator to manage campus safety communications, receive and dispatch requests for service, and monitor alarms 24/7. The role requires calm, accurate decision-making and the ability to work a rotating schedule, including holidays.

Requirements include a high school diploma or GED, telecommunicator certification, CPR/AED, and prior dispatch/reception experience. Training and ongoing education are provided to support effective campus safety operations.

Qualifications

• High School Diploma or GED required; must complete basic telecommunicator certification training and possess CPR/AED certification.
• Related communications/dispatch/reception experience preferred; ongoing internal training provided.

Responsibilities

• Receive service requests by telephone, radio, or in person and dispatch appropriate officials.
• Monitor intrusion and fire alarm systems for campus facilities and notify officials when alarms activate.
• Monitor emergency phones on campus and assist visitors with directions and information.
• Enter calls into the Police Pak log and maintain daily logs; monitor cameras as needed.
• Uphold Campbell University policies and ensure confidentiality and security.

Skills

Typing skills

Multi-tasking

Verbal communication

Interpersonal skills

Data entry

Southern RMS

Colleague

T2 parking

Office Suite

Education

High School Diploma

Telecommunicator certification

CPR/AED certification

Tools

Police Pak

Ticket Trak

Colleague

911 Database

Job description

Campbell University is seeking a Telecommunicator to manage campus safety communications, receive and dispatch requests for service, and monitor alarms 24/7. The role requires calm, accurate decision-making and the ability to work a rotating schedule, including holidays.

Requirements include a high school diploma or GED, telecommunicator certification, CPR/AED, and prior dispatch/reception experience. Training and ongoing education are provided to support effective campus safety operations.