Entry-Level Public Benefits Eligibility Specialist

State of Washington; White Center (WA); Presencial; USD 4400 - 5200; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5% premium pay

Free ORCA card for transportation

Full-time benefits

Descripción de la vacante

State of Washington is hiring an entry-level Public Benefits Specialist in White Center, WA. The role involves interviewing clients, determining eligibility for financial assistance programs, and processing applications both in person and by phone.

Training is provided, and the position offers a clear pathway in public service. As a Public Benefits Specialist, you will learn to use internal software, conduct interviews, gather documentation, and ensure compliance with program rules.

Formación

• Four years in a customer service job with major duties involving public contact or staff support in financial eligibility determination.
• College education can substitute year-for-year for experience.
• One year of equivalent out-of-state experience conducting financial eligibility determination for public assistance (financial, medical and food programs).

Responsabilidades

• Process initial and ongoing eligibility determinations for Financial, SNAP, and Medicaid programs using internal software.
• Conduct intensive interviews and determine eligibility.
• Gather, review, and verify data and documents for each benefit program.
• Process applications and case actions per Federal/State requirements based on household income and size.
• Explain program requirements and procedures to clients, answering questions about benefits or services.

Conocimientos

Customer service

Effective communication

Computer literacy

Multitasking

Descripción del empleo

State of Washington is hiring an entry-level Public Benefits Specialist in White Center, WA. The role involves interviewing clients, determining eligibility for financial assistance programs, and processing applications both in person and by phone.

Training is provided, and the position offers a clear pathway in public service. As a Public Benefits Specialist, you will learn to use internal software, conduct interviews, gather documentation, and ensure compliance with program rules.