Public Benefits Specialist I-III – Entry-Level

State of Washington; Kennewick (WA); Presencial; USD 50.000 - 57.000; Jornada completa

Descripción de la vacante

State of Washington, in the Economic Services Administration in Kennewick, WA, is seeking an entry-level Public Benefits Specialist to help individuals access benefits. Training is provided and the role is on-site at the Community Services Office in Kennewick.

You will interview clients, determine eligibility, and process applications using internal software for various programs, with a pathway for growth. Minimum qualifications include four years in customer service with public contact and one

Formación

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications, medical insurance or rehabilitation claims, or unemployment insurance claims.
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs.

Responsabilidades

• Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, applications, and verification for each benefit program as it relates to each person's circumstances.
• Process all applications and case actions in accordance with federal and state requirements based on household income and size.
• Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients.

Conocimientos

Customer service

Eligibility support

Descripción del empleo

State of Washington, in the Economic Services Administration in Kennewick, WA, is seeking an entry-level Public Benefits Specialist to help individuals access benefits. Training is provided and the role is on-site at the Community Services Office in Kennewick.

You will interview clients, determine eligibility, and process applications using internal software for various programs, with a pathway for growth. Minimum qualifications include four years in customer service with public contact and one