Entry-Level Physical Damage Claims Specialist

Great West, An Old Republic Company; Meridian (ID); On-site; USD 42,000 - 60,000; Full time

Job summary

Great West, an Old Republic Company, is seeking an Associate Claims Specialist to join our Physical Damage and Cargo team. This entry-level role offers extensive training, hands-on experience, and the chance to build expertise in trucking insurance.

You’ll investigate and resolve physical damage and cargo claims, guide insureds through the claims process, and collaborate with adjusters, attorneys, and other partners to ensure prompt settlements while maintaining compliance and quality service.

Qualifications

• Bachelor's degree or equivalent required.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Detail-oriented with solid organizational and documentation skills.

Responsibilities

• Investigate and document accident details involving commercial vehicles and cargo losses.
• Review coverage and determine physical damage and cargo benefits.
• Guide insureds through the claims process, coordinating towing, recovery, cargo transfers, and repairs.
• Gather repair estimates, cargo evaluations, photos, and other claim docs.
• Establish claim reserves based on damages and policy provisions.
• Collaborate with attorneys and adjusters to address coverage concerns.
• Negotiate settlements and issue timely payments.
• Identify subrogation and salvage opportunities.
• Maintain accurate documentation and compliance with standards.

Skills

Analytical

Customer-focused

Problem-solving

Attention to detail

Education

Bachelor's degree or equivalent

Job description

Great West, an Old Republic Company, is seeking an Associate Claims Specialist to join our Physical Damage and Cargo team. This entry-level role offers extensive training, hands-on experience, and the chance to build expertise in trucking insurance.

You’ll investigate and resolve physical damage and cargo claims, guide insureds through the claims process, and collaborate with adjusters, attorneys, and other partners to ensure prompt settlements while maintaining compliance and quality service.