Entry Level PC / IT Hardware Repair Technician

Computechsale; Whippany (NJ); On-site; USD 35,000 - 48,000; Full time

Job summary

Computechsale is seeking a Junior PC / IT Hardware Repair Technician to join our Whippany, NJ team. The role involves disassembling PCs, laptops, tablets, performing OS upgrades, and diagnosing hardware issues to ensure devices meet client specifications.

You'll work with Windows environments, help manage inventory, and participate in maintaining Active Directory policies while delivering reliable customer support during our 9am–6pm, Monday to Friday schedule in Whippany, NJ.

Qualifications

• Attention to detail is essential.
• Repair experience for PC/Laptop/Tablet is preferred.
• Experience with Windows OS loading and upgrading.
• Basic PC/Notebook testing and upgrade skills.
• Microsoft Active Directory knowledge helpful.
• Networking basics: TCP/IP, routing, subnetting.

Responsibilities

• Disassemble devices such as PC, laptops, iPad & Chromebooks.
• Test devices for OS and perform OS upgrades as needed.
• Record OS, memory, HDD, and physical condition after inspection.
• Diagnose defective IT equipment and perform repairs.
• Clean devices before returning to clients.
• Test device performance and key features.
• Receive devices into warehouse and log into Inventory system.
• Record hardware details in inventory system.
• Set up and maintain Microsoft Active Directory.

Skills

Attention to detail

Repair experience (PC/Laptop/Tablet)

Windows OS upgrades

Hardware testing

Active Directory

Networking basics (TCP/IP)

Problem solving

Time management

Communication

Teamwork

Job description

Junior PC / IT Hardware Repair Technician

Duties:

• Disassemble devices such as PC, laptops, iPad & Chromebooks.
• Test PC , Laptop , tablet for O.S. – Do O.S. upgrades as needed
• Examine IT devices and record O.S., memory, HD, physical condition, etc.
• Examine and diagnose defective IT equipment.
• Perform repairs to IT devices
• Clean IT devices before they are returned to clients.
• Test device performance and functionality of key features
• Receive IT devices into warehouse and report into Inventory system
• Record IT hardware detail information into our inventory system
• Set up and maintain Microsoft Active Directory

Skills/Qualifications:

• Attention to detail
• Repair experience for one or more of the following: PC, Laptop, Tablet, iPad
• Experience with Windows / loading and upgrading
• PC / Desktop / Notebook basic testing and upgrading
• Microsoft Active Directory
• Networking hardware testing, upgrading and troubleshooting
• TCP/IP, Routing and Subnetting
• Communication and organizational abilities
• Ability to work in a fast paced environment
• Strong problem solving
• Ability to seize initiative and take responsibility
• Ability to work individually and as part of a team.
• Willingness to learn
• Must be self-motivated, and personable
• Reliable and on-time
• Able to read, write, speak, analyze, interpret, and understand the English language with reasonable proficiency
• Good time management and multitasking skills

We are located in Whippany, NJ and our hours are 9am - 6pm, Mon – Fri.