Entry-Level Patient Service Specialist - Medical Front Desk

American Health Imaging; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus opportunity

401(k) with employer contribution

Paid vacation time

PTO accrual from day 1

Colleague referral bonus program

Job summary

American Health Imaging West Columbia is seeking a full-time Patient Service Representative to join our West Columbia clinic. The role focuses on scheduling patients, processing authorizations and verifications, check-in/out, and handling multiple phone lines with a patient-service mindset.

The candidate should have 1–4 years in a medical office setting, strong customer service and computer skills, familiarity with medical terminology, and the ability to manage a heavy patient volume.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.
• Medical terminology knowledge.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in/out.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multitasking

Medical terminology

Job description

American Health Imaging West Columbia is seeking a full-time Patient Service Representative to join our West Columbia clinic. The role focuses on scheduling patients, processing authorizations and verifications, check-in/out, and handling multiple phone lines with a patient-service mindset.

The candidate should have 1–4 years in a medical office setting, strong customer service and computer skills, familiarity with medical terminology, and the ability to manage a heavy patient volume.