Entry-Level Patient Accounting & Refunds Specialist

Staff_02 Halifax Staffing Inc.; Daytona Beach (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Halifax Health in Daytona Beach, FL seeks a Patient Accounting Representative I - Reimbursement-Refunds to manage insurance and patient credit balances and refund requests within the Revenue Cycle.

You will apply contracts, request adjustments, and process refunds while tracking trends for process improvement. The role requires attention to detail, strong communication, and HIPAA compliance in a busy hospital accounting environment.

Qualifications

• Associate degree or 2+ years in related field; substitution allowed.
• 2+ years healthcare experience in reimbursement methodologies including managed care, Medicaid, Medicare.
• Knowledge of electronic remittance posting, EOB interpretation, cash applications, and batch posting.
• Experience in third party billing and hospital collections.
• Strong analytical, communication, and organizational skills.
• Self-starter able to work with minimal supervision.
• Proficient in Outlook, Word, and Excel.
• Ability to meet deadlines under stress.

Responsibilities

• Process third party and patient refunds per policy.
• Research credit balance accounts for refunds.
• Review refund requests from insurance or audits for validity.
• Send adjustments, posting corrections, or transfers to Payment Poster.
• Coordinate refunds with third party vendors.
• Prepare letters or faxes disputing refunds.
• Call insurers for additional credit balance information.
• Complete audits from insurers or internal compliance.
• Submit refund posting reports weekly.
• Maintain HIPAA privacy and professional relationships.
• Perform other duties as assigned.

Skills

Healthcare reimbursement knowledge

Remittance posting

EOB interpretation

Third party billing

Analytical skills

Communication skills

Organizational skills

MS Office (Outlook/Word/Excel)

Self-motivation

Deadline management

Education

Associate’s Degree in Accounting/Business/Finance

2+ years related experience substitution for degree

Tools

Remittance posting software

Accounts receivable software

Job description

Halifax Health in Daytona Beach, FL seeks a Patient Accounting Representative I - Reimbursement-Refunds to manage insurance and patient credit balances and refund requests within the Revenue Cycle.

You will apply contracts, request adjustments, and process refunds while tracking trends for process improvement. The role requires attention to detail, strong communication, and HIPAA compliance in a busy hospital accounting environment.