Entry-Level Parts & Service Advisor | Flexible Hours

Home Run Auto Group; Ottawa (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short-term disability

401K with match

Vacation

Employee discounts

Job summary

Home Run Auto Group in Ottawa (Ottawa Ford Kia) is seeking a Parts Advisor. This entry level role trains you to assist service staff and customers, prepare quotes, schedule appointments, and explain costs while providing outstanding service.

We offer flexible weekday hours with rotating Saturdays, competitive compensation up to $60,000 annually, and benefits including health, dental and life insurance, short‑term disability, a 401K with company match, plus vacation and employee discounts.

Qualifications

• Entry level position; willingness to train the right candidate.
• Superior customer service skills are required.

Responsibilities

• Generate service order estimations and quotes for customers.
• Schedule appointments, and maintain an organized schedule.
• Conduct post repair follow up and customer service.
• Explain any cost & service time requirements.
• Educate customers on work completed and any cost adjustments.
• Ability to work with limited supervision.
• Must be able to multitask and work in fast paced environment.
• Exceptional customer service skills and follow up are required.

Skills

Customer service

Communication

Job description

Home Run Auto Group in Ottawa (Ottawa Ford Kia) is seeking a Parts Advisor. This entry level role trains you to assist service staff and customers, prepare quotes, schedule appointments, and explain costs while providing outstanding service.

We offer flexible weekday hours with rotating Saturdays, competitive compensation up to $60,000 annually, and benefits including health, dental and life insurance, short‑term disability, a 401K with company match, plus vacation and employee discounts.