Assistant Service Manager - Flexible Hours, Up to $130K

Home Run Auto Group; Ottawa (IL); On-site; USD 117,000 - 143,000; Full time

Benefits offered by this job

Health, Dental & Life Insurance

Short Term Disability Insurance

401K with company match

Vacation & Discounts

Job summary

Ottawa Ford Kia in Ottawa is seeking an Assistant Service Manager to manage service quotes, scheduling, and customer relations. You will explain costs, educate customers on work performed, and handle multiple tasks in a fast-paced environment.

A strong focus on customer service and follow-up is required. The role offers a competitive compensation package with salary and bonus potential, plus comprehensive benefits through Ottawa Ford Kia.

Responsibilities

• Generate service order estimations and quotes for customers
• Schedule appointments and maintain an organized schedule
• Conduct post-repair follow up and customer service
• Explain any cost and service time requirements
• Educate customers on work completed and any cost adjustments
• Ability to work with limited supervision
• Must be able to multitask and work in a fast paced environment
• Exceptional customer service skills and follow up are required

Job description

Ottawa Ford Kia in Ottawa is seeking an Assistant Service Manager to manage service quotes, scheduling, and customer relations. You will explain costs, educate customers on work performed, and handle multiple tasks in a fast-paced environment.

A strong focus on customer service and follow-up is required. The role offers a competitive compensation package with salary and bonus potential, plus comprehensive benefits through Ottawa Ford Kia.