Assistant Service Manager: Elevate Customer Experience

Home Run Auto Group; DeKalb (IL); On-site; USD 78,000 - 130,000; Full time

Benefits offered by this job

Health, Dental & Life Insurance

Short Term Disability Insurance

401K with company match

Vacation & Discounts

Job summary

Home Run Auto Group is hiring an Assistant Service Manager for the Ottawa Ford Kia location. The role offers flexible weekday hours and Saturdays with a lucrative pay structure that can reach $130,000+ plus bonuses.

Key duties include generating service order estimates, scheduling, and communicating costs and service times to customers. Strong customer service and multitasking abilities are essential in a fast-paced environment.

Qualifications

• Experience in automotive service management is a plus.
• Strong communication and multitasking abilities.
• Ability to explain costs and service times clearly.

Responsibilities

• Generate service order estimations and quotes for customers.
• Schedule appointments and maintain an organized schedule.
• Conduct post-repair follow-up and customer service.

Skills

Customer service

Scheduling

Estimations

Quotes

Job description

Home Run Auto Group is hiring an Assistant Service Manager for the Ottawa Ford Kia location. The role offers flexible weekday hours and Saturdays with a lucrative pay structure that can reach $130,000+ plus bonuses.

Key duties include generating service order estimates, scheduling, and communicating costs and service times to customers. Strong customer service and multitasking abilities are essential in a fast-paced environment.