Assistant Service Manager-Ottawa Ford Kia
Home Run Auto Group
14 days+
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Job summary
Ottawa Ford Kia in Ottawa is seeking an Assistant Service Manager to manage service quotes, scheduling, and customer relations. You will explain costs, educate customers on work performed, and handle multiple tasks in a fast-paced environment.
A strong focus on customer service and follow-up is required. The role offers a competitive compensation package with salary and bonus potential, plus comprehensive benefits through Ottawa Ford Kia.
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments and maintain an organized schedule
- Conduct post-repair follow up and customer service
- Explain any cost and service time requirements
- Educate customers on work completed and any cost adjustments
- Ability to work with limited supervision
- Must be able to multitask and work in a fast paced environment
- Exceptional customer service skills and follow up are required
Job description
POSITION: Assistant Service Manager
LOCATION: Ottawa Ford Kia
HOURS: Flexible weekday hours & Saturdays
PAY: Potential for $130,000 plus with generous salary and bonus structure
Assistant Service Manager Job Duties:
- Generate service order estimations and quotes for customers
- Schedule appointments, and maintain an organized schedule
- Conduct post repair follow up and customer service
- Explain any cost & service time requirements
- Educate customers on work completed and any cost adjustments
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Assistant Service Manager BENEFITS:
- COMPETITIVE SALARY!!
- Love where you work!
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation & Discounts
***ACCEPTING APPLICATIONS until 10/31/2026
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