Entry-Level Participant Services Specialist

Northern Trust Corp; Tempe (AZ); On-site; USD 41,040 - 61,560; Full time

Benefits offered by this job

Comprehensive benefits package

Retirement benefits (401k and pension)

Paid time off

Job summary

Northern Trust Corp in Tempe, AZ is seeking a Rep, Participant Services to respond to daily inquiries and assist participants with their retirement plan options. The role involves processing maintenance tasks and requires client service skills.

The ideal candidate should be organized, analytical, and possess strong communication skills. This entry-level position does not require prior experience but encourages it. Applicants must be authorized to work in the U.S. without the need for visa sponsorship.

Qualifications

• Entry-level position with prior client service or related experience preferred.
• Knowledge of company products generally acquired through training programs.
• Must be authorized to work in the U.S. without employment-based visa sponsorship.

Responsibilities

• Respond to daily telephone inquiries from plan participants.
• Assist participants with information about distribution options and eligibility status.
• Process participant maintenance queues accurately and within guidelines.

Skills

Client service skills

Analytical skills

Organizational skills

Communication skills

Job description

Northern Trust Corp in Tempe, AZ is seeking a Rep, Participant Services to respond to daily inquiries and assist participants with their retirement plan options. The role involves processing maintenance tasks and requires client service skills.

The ideal candidate should be organized, analytical, and possess strong communication skills. This entry-level position does not require prior experience but encourages it. Applicants must be authorized to work in the U.S. without the need for visa sponsorship.