Entry-Level Optometric Technician: Patient Care Focus

Keplr Vision; Belmont (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Keplr Vision is seeking an Optometric Technician I to support the optometrist and ensure a flawless patient experience. You will pre-screen patients, gather medical history, assist with diagnostic tests, and post charges accurately as exams and products are performed.

The ideal candidate has 1+ years of experience in customer service, excellent communication, strong multitasking, and a detail‑oriented, team‑oriented approach.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Strong multi-tasking and time management.
• Strong organizational skills and attention to detail.
• Experience as an Optometric Technician preferred but not required.
• Experience with EMR preferred but not required.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient’s medical history and coordinate patient scheduling with the office flow.
• Communicate with doctors, staff, and patients to ensure a flawless patient experience.
• Answer phone calls, greet patients, and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Assist other team members to reach goals and document exams and procedures.
• List diagnoses, symptoms, follow-up instructions and prescriptions as directed.

Skills

Customer service

Communication skills

Time management

Organizational skills

Problem-solving

Mathematical ability

Team player

Adaptability

Interpersonal skills

Continuing education

Education

High school diploma or equivalent

Tools

Electronic medical records

Job description

Keplr Vision is seeking an Optometric Technician I to support the optometrist and ensure a flawless patient experience. You will pre-screen patients, gather medical history, assist with diagnostic tests, and post charges accurately as exams and products are performed.

The ideal candidate has 1+ years of experience in customer service, excellent communication, strong multitasking, and a detail‑oriented, team‑oriented approach.