Entry-Level Operations Representative

Circle Logistics Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Circle Logistics Inc. is seeking a proactive freight operations professional to coordinate shipments end-to-end and ensure accuracy across customer portals and tracking tools.

You will monitor progress, resolve delays, and communicate clearly with carriers and internal teams, while expanding knowledge in rate negotiation and market trends.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Sharp eye for detail and strong organizational skills.
• Multitasking in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Google Suite (Docs, Sheets, Gmail).
• Reliable, team-oriented attitude and strong dependability.

Responsibilities

• Coordinate and execute shipments from pickup through delivery.
• Monitor load progress and flag delays or issues.
• Resolve service hiccups quickly and professionally.
• Use internal systems (including Transport Pro) to manage load data.
• Communicate with carriers, drivers, and internal teams to keep operations smooth.
• Support Carrier Sales and Account Management and bid on spot freight.
• Learn rate negotiation and market pricing strategies.

Skills

Attention to detail

Multitasking

Communication

Team player

Reliability

Problem solving

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Google Docs

Google Sheets

Gmail

Job description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provideindustry-leading transportation solutionsthat keep America moving.

Job Description

**Key Responsibilities**

• **Freight Operations & Execution**
• Jump into the action by coordinating and executing shipments from pickup through delivery
• Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on
• Be the problem-solver who resolves service hiccups quickly and professionally
• **Systems & Process Management**
• Get hands-on with load details in our internal systems (including Transport Pro)
• Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower
• Stay organized by ensuring all shipment documentation is complete and ready to go
• Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly
• Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together
• Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident
• Level up your skills by learning how to bid on spot freight and mastering market pricing strategies
• Get involved in sourcing and vetting carriers to cover loads—build your network while you work
• Dive into the exciting world of rate negotiation and carrier relationship management
• Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics

Qualifications

**Qualifications**

• High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!)
• Sharp eye for detail—you catch what others miss and love keeping things organized
• Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
• Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
• Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
• Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.

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