Entry-Level Operations Assistant

ROCS Grad Staffing; Annapolis (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

ROCS Grad Staffing is seeking an entry-level professional to launch a career in a fast-paced, people-focused environment. You will gain hands-on experience in business operations, client service, scheduling, and relationship management while building a strong foundation for growth.

You’ll work with clients and internal teams, stay busy, take initiative, solve problems, and contribute to a collaborative team. This role offers real impact on your development and opportunities for advancement.

Qualifications

• Bachelor’s degree preferred or expected to graduate by May 2025/2026.
• Strong communication and interpersonal skills with clients and colleagues by phone and email.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Self-starter with a strong work ethic and willingness to take initiative.
• Positive, energetic attitude and eagerness to learn and develop professionally.

Responsibilities

• Manage and coordinate active calendars in a fast-paced environment, ensuring accurate scheduling of meetings.
• Schedule, confirm, and follow up on meetings with clients and internal teams.
• Serve as a professional, responsive point of contact for clients via phone and email.
• Build positive relationships with clients and team members through consistent communication.
• Maintain organized files, records, and information per office procedures.
• Provide day-to-day administrative and operational support to keep the team running smoothly.
• Assist with team initiatives and projects, taking ownership from start to finish.
• Manage multiple priorities and deadlines with high accuracy and attention to detail.
• Identify opportunities to improve processes and efficiency as you gain experience.

Skills

Calendar management

Client communication

Organizational skills

Microsoft Office

Team collaboration

Education

Bachelor’s degree in Psychology, Business, Finance, Economics preferred

Tools

Outlook

Excel

Word

Job description

This is an exciting opportunity for someone looking to launch their career in a fast-paced, people-focused business environment. If you’re motivated, organized, confident communicating with people, and excited to learn, this role gives you the opportunity to build a strong foundation in business operations, client service, scheduling, and relationship management.

You’ll work closely with clients and internal teams while gaining hands‑on experience in the day‑to‑day operations of a growing organization. This is a great fit for someone who enjoys staying busy, taking initiative, solving problems, and being part of a collaborative team.

If you’re looking for more than a typical entry‑level job and want an opportunity where your work ethic, attitude, and willingness to learn can directly impact your growth, we’d love to hear from you!

Responsibilities:

• Manage and coordinate active calendars in a fast-paced environment, ensuring meetings and appointments are scheduled accurately and efficiently
• Schedule, confirm, and follow up on meetings and appointments with clients and internal teams
• Serve as a professional and responsive point of contact for clients through phone and email communication
• Build positive relationships with clients and team members through consistent, professional communication and follow-up
• Maintain organized files, records, and other important information in accordance with established office procedures
• Provide day-to-day administrative and operational support to keep the team running efficiently
• Assist with a variety of team initiatives and projects, taking ownership of assigned tasks from start to finish
• Manage multiple priorities and deadlines while maintaining a high level of accuracy and attention to detail
• Identify opportunities to improve processes, organization, and overall efficiency as you gain experience in the role

Qualifications:

• Bachelor’s degree in Psychology, Business, Finance, Economics preferred – May 2025 and May 2026 graduates highly encouraged to apply!
• Strong communication and interpersonal skills with the confidence to speak with clients and colleagues by phone and email
• Highly organized with the ability to manage multiple priorities, deadlines, and responsibilities
• Self‑starter mentality with a strong work ethic and willingness to take initiative
• Positive, energetic attitude and genuine interest in learning and developing professionally
• Comfortable working in a fast‑paced, team‑oriented environment where priorities can change throughout the day
• Strong attention to detail and commitment to getting things done accurately
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Motivated by opportunities for growth, increased responsibility, and professional development