Entry Level | Online | Customer Service Hospitality

Destination Services Network; Boston (KY); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding and training

Flexible work environment

Professional development

Descripción de la vacante

Destination Services Network is seeking entry-level Customer Service Hospitality – Reservations personnel to assist clients with reservations for hotels, resorts, and related travel services. No prior experience is required; comprehensive onboarding and training will be provided.

You will handle inquiries, confirm details, and maintain accurate booking records while delivering a smooth customer experience in a structured, supportive team environment.

Formación

• Strong communication and a customer-first approach.
• Organized with attention to detail and able to manage multiple bookings.
• Familiar with online reservation tools or software.

Responsabilidades

• Assist clients with making and managing reservations for hotels and travel services.
• Provide clear communication regarding booking details and availability.
• Support the reservation process from inquiry to confirmation.
• Review reservation information for accuracy (dates, guest details).
• Maintain organized records of bookings and communications.
• Provide follow-up support and respond to customer questions.

Conocimientos

Strong communication

Attention to detail

Reservation tools

Task management

Hospitality experience (optional)

Herramientas

Reservation software

Descripción del empleo

Position Overview

We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience.

This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services
• Provide clear and professional communication regarding booking details and availability
• Support the reservation process from inquiry through confirmation
• Review reservation information for accuracy, including dates and guest details
• Maintain organized records of client bookings and communications
• Provide follow-up support and respond to customer questions as needed

Qualifications

• Strong communication skills with a customer-first approach
• Organized with attention to detail
• Comfortable using online systems and reservation tools
• Ability to manage tasks independently
• Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

• Structured onboarding and training
• Access to reservation systems and travel resources
• Ongoing support and professional development
• Flexible work environment
• Collaborative and supportive team culture

Ideal Candidate

This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.