Entry-Level Office & Mailroom Assistant

State of California; San Francisco (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

The State of California, Department of Justice, Legal Support Operations Mailroom in San Francisco, is hiring an Office Assistant (General) for an entry-level position. The OA will handle mail processing, deliveries, and basic receptionist duties under supervision.

The role emphasizes independence, reliability, strong communication, and the ability to work under pressure while maintaining accurate records and customer service for DOJ services.

Qualifications

• Independence of action and initiative; knowledge of department policies and complex office practices.
• Ability to carry out tasks independently or with minimal supervision.
• Ability to work well under pressure and meet deadlines.
• Strong communication, organizational, and teamwork skills.
• Good telephone etiquette, tact, diplomacy, discretion with confidential matters.
• Reliability and good attendance.

Responsibilities

• Distribute incoming mail, collect outgoing mail, affix postage stamps, and deposit mail at correct sites.
• Process courier mail statewide, perform office mail deliveries, and inside mail runs.
• Input information for incoming and outgoing mail using computer databases.
• Maintain and operate complex mailroom equipment.
• Collect all USPS mail at the loading dock, prepare outgoing mail for shipment, and use tracking devices for delivery accountability.
• Provide backup support to the public information, referral, and reception desk: answer calls, greet visitors, and provide information about DOJ services.

Skills

Interpersonal skills

Communication

Organizational skills

Attention to detail

Phone etiquette

Job description

The State of California, Department of Justice, Legal Support Operations Mailroom in San Francisco, is hiring an Office Assistant (General) for an entry-level position. The OA will handle mail processing, deliveries, and basic receptionist duties under supervision.

The role emphasizes independence, reliability, strong communication, and the ability to work under pressure while maintaining accurate records and customer service for DOJ services.