Office Assistant (General)

State of California; San Francisco (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

The State of California, Department of Justice, Legal Support Operations Mailroom in San Francisco, is hiring an Office Assistant (General) for an entry-level position. The OA will handle mail processing, deliveries, and basic receptionist duties under supervision.

The role emphasizes independence, reliability, strong communication, and the ability to work under pressure while maintaining accurate records and customer service for DOJ services.

Qualifications

• Independence of action and initiative; knowledge of department policies and complex office practices.
• Ability to carry out tasks independently or with minimal supervision.
• Ability to work well under pressure and meet deadlines.
• Strong communication, organizational, and teamwork skills.
• Good telephone etiquette, tact, diplomacy, discretion with confidential matters.
• Reliability and good attendance.

Responsibilities

• Distribute incoming mail, collect outgoing mail, affix postage stamps, and deposit mail at correct sites.
• Process courier mail statewide, perform office mail deliveries, and inside mail runs.
• Input information for incoming and outgoing mail using computer databases.
• Maintain and operate complex mailroom equipment.
• Collect all USPS mail at the loading dock, prepare outgoing mail for shipment, and use tracking devices for delivery accountability.
• Provide backup support to the public information, referral, and reception desk: answer calls, greet visitors, and provide information about DOJ services.

Skills

Interpersonal skills

Communication

Organizational skills

Attention to detail

Phone etiquette

Job description

Are you currently looking for an entry level position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience that may be applied in the future promotional opportunities? If so, then this Office Assistant position might be for you! The Department of Justice, Legal Support Operations Mailroom, San Francisco, is currently seeking a well-rounded, friendly individual to fill our Office Assistant (General) position.

Under the general supervision of the Business Services Officer I, the office assistant (OA) will distribute incoming mail, collect outgoing mail, affix postage stamps, and deposit mail at correct sites. The OA may also process courier mail from other Attorney General's Offices statewide, perform office mail deliveries, and inside mail runs. The OA will utilize various computer-based databases to accurately input information for incoming and outgoing mail, may be responsible for maintaining and operating complex mailroom equipment. The OA may also Collect all USPS mail at the loading dock, prepare outgoing mail for shipment, and operate tracking devices to ensure delivery and accountability of all incoming deliveries. The OA uses interpersonal skills to provide back up support to the primary public information, referral, and reception desk that services the entire office. This includes, but is not limited to, answering phone calls, greeting in-person visitors, and providing information on the DOJ's services and programs.

You will find additional information about the job in the Duty Statement.

Benefit information can be found on the CalHR website and the CalPERS website.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• This position needs independence of action initiative, knowledge of department policies and a thorough knowledge of complex office/ administrative practices.
• The desired candidate will effectively and efficiently carry out assigned tasks independently or with minimal supervision.
• The desired candidate will work well under pressure and meet deadlines.
• The desired candidate will exercise good judgment, strong communication skills, and good organizational skills, and work in a team environment.
• The desired canidate will demonstrate good telephone ethics, tact, diplomacy, discretion with confidential and sensitive situations.
• The desired canidate will be reliable and maintain good attendance.