[Entry Level] Network QA Engineer - Cell Phone Network Field Testing (2605-3)

JND; Plano (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance (Health, Dental & Vision)

401(k)

Paid Time Off

H1B/Green Card Sponsorship

Opportunities for career advancement

Job summary

JND is seeking a detail-oriented Network QA Engineer for its Plano, TX location. The role involves QA activities for LTE and 5G, developing test strategies, and ensuring user equipment meets quality and carrier requirements.

The ideal candidate should have an associate's degree and 0-3 years of experience with 4G and 5G technologies. The position offers medical benefits, a 401(k), and hands-on experience with industry leader Samsung.

Qualifications

• 0-3 years of experience in 3G, 4G, 5G, LTE preferred.
• Solid understanding of end-to-end LTE and 5G Network Architecture.
• Previous experience in LTE and 5G NR field test experience.

Responsibilities

• Work in a mobile work environment (80% on vehicle/field, 20% in office).
• Analyze customer requirements and convert them into system requirements.
• Assist in product & feature performance analysis.

Skills

Verbal and written communication skills

Problem-solving skills

Customer service skills

Strong knowledge of 4G and 5G air interface

Experience with QXDM, QCAT, Wireshark

Ability to analyze IMS-related features

Education

Associate's degree in technical related field

Tools

QXDM

QCAT

Wireshark

ShannonDM

Job description

Position Overview

• Job Title: Network QA Engineer
• Education: Associate's degree in technical related field
• 0-3 years of experience in 3G, 4G, 5G, LTE preferred
• Job Type: Full-Time, Hourly

Location

• Plano, TX / Bellevue, WA / Englewood Cliffs

Benefits & Perks

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• Paid Time Off
• H1B/Green Card Sponsorship for qualified employee
• Hands‑on experience at global industry leader Samsung
• Opportunities for career advancement

Summary

• Detail‑oriented Quality Assurance (QA) Engineer to be involved with all Quality Assurance activities including LTE and 5G Field Protocol, SIM OTA activation testing
• The main function of a QA mobile engineer is to develop and execute test strategies, plans, and validate UE functionality in 4G/5G air interface and call processing technology
• Ensuring UE (user equipment) meets QA and Carrier requirements
• The typical QA mobile test engineer will perform detailed analysis of 4G and 5G protocols, including field testing with mobile handset devices in live network

Duties and Responsibilities

• Work in a mobile work environment (80% time on vehicle/field, 20% in office)
• Analyze customer requirements, convert them into system requirements and capture detailed design for the development team
• Assist in product & feature performance analysis, evaluation of new product & SW releases
• Analyze and troubleshoot issues reported from customer labs, field sites and production network
• Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines
• Work in a fast‑paced environment with minimal supervision
• Set up test plans to meet deadlines based on requests from the project lead
• Determine risk items based on issues found during the test
• Travel 25% of the time

Skills & Qualifications

• Verbal and written communication skills, problem‑solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage multiple tasks at one time
• Solid understanding of end‑to‑end LTE and 5G Network Architecture
• Strong knowledge of 4G and 5G air interface and call processing technologies and network architecture, specifically focused on Radio Access Network
• Familiarity or expertise in utilizing UE log post‑processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding of OTA signaling messages
• Ability to analyze and debug IMS‑related features including registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS
• Previous experience in post‑processing UE logs and analyzing various KPIs
• Previous experience in LTE and 5G NR field test experience in live network
• Good knowledge and familiarity in 5G NSA and SA
• Previous test experience with SIM OTA Activation