Entry Level Network QA Engineer Cell Phone Network Field Testing 26053

JND; Englewood Cliffs (NJ); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance (Health, Dental & Vision)

401(k)

Paid Time Off

H1B/Green Card Sponsorship

Hands-on experience at global industry leader Samsung

Opportunities for career advancement

Job summary

JND located in Englewood Cliffs is seeking a Network QA Engineer to oversee Quality Assurance activities linked to LTE and 5G protocols. The position demands analyzing customer requirements, troubleshooting network issues, and developing test strategies in a mobile environment.

The ideal candidate will possess an Associate's degree, have 0-3 years experience in 3G-5G technologies, and be familiar with UE log tools. This full-time role offers valuable career advancement opportunities.

Qualifications

• 0-3 years of experience in 3G, 4G, 5G, LTE preferred.
• Solid understanding of end-to-end LTE and 5G Network Architecture.
• Previous field test experience in live network.

Responsibilities

• Work in mobile environment (80% field, 20% office).
• Analyze customer requirements and convert to system requirements.
• Troubleshoot issues reported from customer labs and production network.

Skills

Verbal and written communication skills

Problem solving skills

Customer service skills

Strong knowledge in 4G and 5G technologies

Experience with UE log post processing tools

Ability to analyze and debug IMS features

Education

Associate's degree in technical related field

Tools

QXDM

QCAT

Wireshark

ShannonDM

Job description

Position Overview

• Job Title: Network QA Engineer
• Education: Associate's degree in technical related field
• 0-3 years of experience in 3G, 4G, 5G, LTE preferred
• Job Type: Full-Time, Hourly

Location

• Plano, TX / Bellevue, WA / Englewood Cliffs

Benefits & Perks

• Medical Insurance (Health, Dental & Vision)
• 401(k)
• Paid Time Off
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

Summary

• Detailed oriented Quality Assurance (QA) Engineer to be involved with all Quality Assurance activities including LTE and 5G Field Protocol, SIM OTA activation testing
• The main function of a QA mobile engineer is to develop and executing test strategies, plans, and validating UE functionality in on 4G/5G air interface and call processing technology
• Ensuring UE (user equipment) is meeting QA and Carrier requirements
• The typical QA mobile test engineer will be responsible for performing detailed analysis of 4G and 5G protocols including field testing with mobile handset devices in live network

Duties and Responsibilities

• Able to work in mobile work environment (80% time working in vehicle/field, 20% in office)
• Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team
• Aid in product & feature performance analysis, evaluation of new product & SW releases
• Responsible for analyzing and troubleshooting issues reported from customer labs, field sites and production network
• Review and provide recommendations to improve UE performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines

  Skills & Qualifications

  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Basic ability to work independently and manage at one time
  • Have a solid understanding of the end-to-end LTE and 5G Network Architecture
  • Strong knowledge in 4G and 5G air interface and call processing technologies and network architecture specifically focused on Radio Access Network
  • Familiarity or expert in utilizing UE log post processing tools (QXDM, QCAT, Wireshark, ShannonDM) with good understanding in OTA signaling messages
  • Able to analyze and debug IMS related features including but not limited to registration, VoLTE/VoWiFi/ViLTE/Conferencing/SMS/MMS/RCS
  • Previous experience in post processing UE logs and analyze various KPI's
  • Previous experience in LTE and 5G NR field test experience in live network
  • Good knowledge and familiarity in 5G NSA and SA
  • Previous test experience with SIM OTA Activation