Entry Level Moderator / Coordinator (Data Collection)

Q ANALYSTS LLC; Redmond (WA); On-site; USD 40,000 - 50,000; Full time

Job summary

Q ANALYSTS LLC is seeking an Entry Level Moderator in Redmond, WA, to support data collection projects for Microsoft. This role requires high attention to detail and is aimed at individuals who are customer service oriented and goal driven.

Moderators will engage with participants in various data projects, ensuring they meet daily targets while maintaining quality standards. Candidates should have an aptitude for IoT, AR/VR/MR, and AI/ML technologies. Experience with Microsoft Office is a bonus.

Qualifications

• High attention to detail is critical for this role.
• Customer service orientation to interact effectively with participants.
• Must have a goal-driven and objective mindset.

Responsibilities

• Lead participants through data collection projects.
• Capture data for the assigned project to reach daily goals.
• Label/tag data efficiently.

Skills

High attention to detail

Customer service oriented

Goal driven

Integrity

Team player

Aptitude for IoT, AR/VR/MR, and AI/ML

Tools

Microsoft Office suite

Job description

Entry Level Moderator / Coordinator (Data Collection)

Contract

Join Q Analysts and become part of a world-class organization. Q Analysts has a sixteen-years track record of providing managed services and we've partnered with some of the world's best companies to deliver services that exceed expectations. Q Analysts provides industry-leading managed services that drive Quality for Quality Assurance and Testing of hardware devices, software apps and experiences as well as Ground Truth Data Services for artificial intelligence (AI) and machine learning (ML).

Q Analysts is headquartered in San Jose, CA with a presence throughout the US and internationally. The company has been recognized repeatedly for its industry-leading growth rate and service quality. At Q Analysts, we listen to your needs and help you select what's right for you - this includes the right career opportunities, a choice of comprehensive benefits packages as well as technical training. When you become a Q Analysts employee, you'll see the difference in the superior levels of support and service we deliver to you, our partners, through our Consultant Experience Program. Learn about us here and come join us.

Q Analysts is looking for Moderators to help support several different projects for our client Microsoft. Role will be onsite in Redmond, WA and is a long-term project opportunity.

Responsibilities

• Interacting with participant(s) and leading them through data collection projects
• Using Client tools to label/tag data
• Capture data for the assigned project aiming to reach the targeted daily goal
• Approach & recruit participants for the project
• Label/tag data to reach the targeted daily goal
• Understand/consistently execute scripts for every phase of a project
• Build/Socialize Project End of Day Reports
  • Total captures for the day, summary, issues occurred, etc.
• Convey Specific Project Details to High-Ranking Clients
• Execute Basic Technology Troubleshooting
  • Interact with various hardware & software
  • Use analytical skills to troubleshoot problem quickly or elevate to appropriate authorities when necessary

Qualifications and Must Haves

• High attention to detail
• Customer service oriented
• Goal driven and objective mindset
• Integrity and strong work ethic
• Report creation, monitoring and updating
• Team player
• Aptitude for IoT, AR/VR/MR, and AI/ML

Bonus Skills

• Ground Truth data collection experience
• Experience with Agile, Kanban or Scrum methodology
• Project Sprint(s) experience
• Working at Microsoft
• Knowledge of Microsoft Office suite of products at Intermediate level
• Team Lead or Leadership experience (of people not projects)
• Advanced Project Management skills or certification

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Q Analysts is an EOE. All your information will be kept confidential according to EEO guidelines.