Entry-Level Member Services Clerk

About SVG; West Covina (CA); In loco; USD 21.000 - 29.000; Tempo pieno

Descrizione del lavoro

GECCU invites applications for the position of Junior Clerk at its Union Island sub-office. The Junior Clerk will support member service operations, including account processing, data entry, transaction handling, and general administrative tasks.

This role requires a strong attention to detail, commitment to confidentiality, and a people-centric approach to service. Applicants should be prepared to assist with inquiries and support marketing efforts as needed.

Competenze

• Assist members with account applications, withdrawals and general inquiries;
• Accurately process financial transactions;
• Maintain member records and ensure documentation is complete and compliant;
• Respond to member requests via phone, email, and in person;
• Assists with marketing efforts, including cross and upselling of the credit union's products and services;

Mansioni

• Assist members with account applications and withdrawals;
• Process financial transactions accurately and timely;
• Maintain and audit member records for completeness and compliance;
• Respond to member inquiries via phone, email, or in person;
• Support marketing efforts including cross-selling of products and services.

Conoscenze

Attention to detail

Confidentiality

Customer service mindset

Formazione

High school diploma or equivalent

Strumenti

Data entry software

Descrizione del lavoro

GECCU invites applications for the position of Junior Clerk at its Union Island sub-office. The Junior Clerk will support member service operations, including account processing, data entry, transaction handling, and general administrative tasks.

This role requires a strong attention to detail, commitment to confidentiality, and a people-centric approach to service. Applicants should be prepared to assist with inquiries and support marketing efforts as needed.