Member Services Associate: Start Your Banking Career

Maine Tech Hub; Sanford (ME); Hybrid; USD 33,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

PTO

Medical & dental

401(k)

Clothing allowance

Job summary

Atlantic Federal Credit Union in Sanford, Maine is hiring a Customer Service Representative to greet members, process transactions, and connect customers with the right accounts and digital tools. You’ll learn banking basics, security practices, and problem solving while building a real career in financial services.

Join a supportive team with paid training, a clear career path, and opportunities to advance into lending or leadership roles as you develop essential money-management skills.

Qualifications

• 1–3 years’ experience working with people.
• Comfort in a fast-paced environment and a knack for solving problems.
• Strong attention to detail and a commitment to getting it right.
• Flexibility to travel to nearby branches as needed.
• A high school diploma or equivalent.

Responsibilities

• Greet members and handle their everyday transactions, accurately and confidently.
• Listen, ask questions, and connect members with the right accounts, loans, or digital tools.
• Keep things running smoothly by balancing your cash drawer and following security and compliance standards.
• Pitch in with daily branch operations like opening/closing and audit support.
• Answer vital banking questions and deepen every relationship.

Skills

Customer service

Cash handling

Attention to detail

Problem solving

Communication

Education

High school diploma

Tools

Banking software

Job description

Atlantic Federal Credit Union in Sanford, Maine is hiring a Customer Service Representative to greet members, process transactions, and connect customers with the right accounts and digital tools. You’ll learn banking basics, security practices, and problem solving while building a real career in financial services.

Join a supportive team with paid training, a clear career path, and opportunities to advance into lending or leadership roles as you develop essential money-management skills.