Entry Level Loan Processor

Insight Global; Dumfries (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Insight Global is seeking a Loan Processor for its Mortgage Division in Virginia. This onsite role supports homebuyers through the financing process, coordinating between borrowers, sales teams, and underwriting.

You will manage loan documentation, ensure accuracy, and help deliver a strong customer experience from application through closing, with growth opportunities in mortgage and financial services.

Qualifications

• High school diploma required; college coursework preferred.
• Onsite work at 100% is required.
• Strong customer service and professional communication.
• Excellent organizational skills and attention to detail.
• Ability to multitask and meet deadlines in a high-volume setting.
• Willingness to learn and follow established processes.

Responsibilities

• Serve as primary contact for homebuyers, providing frequent communication and high-quality service.
• Maintain communication with Mortgage and Homebuilding staff to move loans from application to closing.
• Manage multiple loan files in a fast-paced, high-volume environment.
• Set up and maintain loan files with complete documentation.
• Order and track verifications (VOE, VOD) and credit reports.
• Follow up on submitted loans to meet deadlines.
• Review loan files for accuracy before underwriting.
• Coordinate closing documentation and ensure requirements are met before final approval.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Onsite work

Education

High school diploma

Job description

One of the largest and most respected homebuilding companies in the United States, is seeking a Loan Processor to join its Mortgage Division. This role is fully onsite and plays a critical part in helping homebuyers successfully secure financing for their new construction homes.

As a Loan Processor, you will work directly with homebuying customers and act as a key liaison between borrowers, the homebuilding sales team, and the underwriting department. You will manage loan documentation, ensure accuracy and completeness of files, and help deliver an excellent customer experience throughout the mortgage process.

This is an excellent opportunity for someone looking to start or grow a career in mortgage, banking, or financial services with a stable, nationally recognized company.

Key Responsibilities

• Serve as a primary point of contact for homebuyers throughout the loan process, providing frequent communication and high-quality customer service


• Maintain ongoing communication with Mortgage and Homebuilding staff to ensure loans move efficiently from application through closing


• Manage multiple loan files simultaneously in a fast-paced, high-volume environment


• Set up and maintain loan files, ensuring all required documentation is collected and properly recorded


• Order and track required exhibits and verifications, including:


• Verification of Employment (VOE)


• Verification of Deposits (VOD)


• Credit reports and other supporting documentation


• Follow up on submitted and pending loans to ensure deadlines are met


• Review loan files for accuracy and completeness prior to submitting to underwriting and the closing department


• Coordinate closing documentation and ensure all requirements are satisfied before final approval

Required Qualifications

• High school diploma required (college coursework or degree preferred)


• Ability to work 100% onsite


• Strong customer service skills with the ability to communicate professionally and clearly with clients and internal teams


• Excellent organizational skills and strong attention to detail


• Ability to multitask, prioritize workload, and meet deadlines in a high-volume environment


• Strong written and verbal communication skills


• Willingness to learn, accept feedback, and follow established processes

Preferred Qualifications

• Prior experience in mortgage, banking, financial services, real estate, or administrative support roles


• Experience handling documentation-heavy or process-driven work


• Interest in building a long-term career in mortgage lending or financial operations

Why Join

• Clear career growth opportunities within mortgage operations and underwriting


• Hands-on training and exposure to the full mortgage lifecycle


• Opportunity to directly impact customers during one of the most important purchases of their lives