Entry-Level IT Support Technician – Onsite Enterprise Helpdesk

Agility Partners; Hudson (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A technology services provider in Hudson, OH is seeking an enthusiastic Level 1 IT Support Technician. This entry-level role involves serving as Tier 1 support for end-user issues, troubleshooting tickets, and collaborating closely with a supportive team. Ideal candidates should possess great communication skills, an outgoing personality, and a eagerness to learn. The position allows for plenty of growth opportunities in IT.

Qualifications

• Eager to grow in IT, even entry-level experience considered.
• Local to Hudson, OH preferred, onsite 4-5 days/week.
• Previous IT support or helpdesk experience (internships considered).

Responsibilities

• Serve as Tier 1 support for end-user issues including hardware and software.
• Troubleshoot and resolve tickets through IT support fundamentals.
• Collaborate with a team of Level 1 Techs.

Skills

Great communication skills

Team-first attitude

Outgoing personality

Technical support fundamentals

Education

Recent degree or technical cert

Job description

A technology services provider in Hudson, OH is seeking an enthusiastic Level 1 IT Support Technician. This entry-level role involves serving as Tier 1 support for end-user issues, troubleshooting tickets, and collaborating closely with a supportive team. Ideal candidates should possess great communication skills, an outgoing personality, and a eagerness to learn. The position allows for plenty of growth opportunities in IT.