Entry-Level IT Support

TEKsystems; Coppell (TX); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short & long-term disability

Paid Time Off

Job summary

TEKsystems in Coppell, TX is seeking an entry‑level IT support professional for a contract role. This position offers hands‑on exposure to hardware, software, and user accounts, with opportunities to build practical IT skills from day one and work in a 24/7 support environment.

You will troubleshoot common issues, assist with resets, device setup, connectivity, and general requests, escalating when needed and following up to ensure resolution.

Qualifications

• Recent IT coursework, certification, degree, bootcamp, or hands‑on experience.
• Strong customer service and communication skills.
• Natural curiosity and willingness to learn new technologies.
• Dependable, professional, and team‑oriented attitude.
• Reliable transportation.

Responsibilities

• Provide day‑to‑day technical support for end users.
• Troubleshoot hardware, software, and account‑related issues.
• Assist with password resets, device setup, connectivity issues, and general IT requests.
• Escalate complex issues when needed and follow up to ensure resolution.
• Gain exposure to industry‑standard tools, processes, and support environments.
• Work alongside experienced IT professionals who can help you develop your technical skills.

Skills

Customer service

Communication

Willingness to learn

Team‑oriented

Dependable

Education

Recent IT coursework, certification, degree, bootcamp, or hands‑on experience

Job description

Start Your Career in Technology

Entry-Level IT Support

Looking for an opportunity to get your foot in the door with IT? We're seeking motivated individuals who enjoy solving problems, helping people, and learning new technology. This role offers hands‑on experience, exposure to a variety of technical environments, and a chance to build skills that can launch a long‑term career in IT.

Ideal Background

Recent IT coursework, certification, degree, bootcamp, or hands‑on experience

Strong customer service and communication skills

Natural curiosity and willingness to learn new technologies

Dependable, professional, and team‑oriented attitude

Reliable transportation

Open availability is a plus, as our support teams operate in a 24/7 environment

In This Role, You'll

Provide day‑to‑day technical support for end users

Troubleshoot hardware, software, and account‑related issues

Assist with password resets, device setup, connectivity issues, and general IT requests

Escalate complex issues when needed and follow up to ensure resolution

Gain exposure to industry‑standard tools, processes, and support environments

Work alongside experienced IT professionals who can help you develop your technical skills

What Makes This Opportunity Different?

Great entry point into the IT field

Hands‑on technical experience from day one

Supportive team environment with training provided

Exposure to a wide range of technologies and troubleshooting scenarios

Opportunity to build skills that can translate into future IT career growth

Work Environment

Our business operates 24/7, so flexibility for various shifts, weekends, and holidays is highly valued. Specific schedules vary based on team needs.

Job Type & Location

This is a Contract position based out of Coppell, TX.

Pay and Benefits

The pay range for this position is $16.25 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Coppell,TX.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.