Entry-Level Inside Sales Associate

Rensa Filtration, Inc.; City of Rochester (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health

Vision

Health Savings Account

Basic Life / Voluntary Life & AD&D

Short/Long-Term Disability / Buy-Up

Critical Illness Insurance

Hospital Indemnity Insurance

Cancer Insurance

Employee Assistance Program

Job summary

Rensa Filtration, Inc. is hiring an Inside Sales I in Rochester, NY. This entry-level role supports sales activities through customer outreach, order processing, and administrative tasks.

You’ll build product knowledge, develop communication skills, and learn our sales systems under close supervision to drive customer satisfaction and revenue growth. You will respond to inquiries, assist with orders, support outreach campaigns, and maintain accurate CRM records while collaborating with the sales

Qualifications

• High school diploma or GED required.
• 0–1 year of experience in customer service, sales, or administrative support preferred.
• Strong verbal and written communication skills.
• Basic proficiency in Microsoft Office and CRM systems.
• Ability to work in a fast-paced, team-oriented environment.
• Customer-focused mindset with attention to detail and accuracy.

Responsibilities

• Respond to inbound customer inquiries via phone, email, or chat in a timely and professional manner.
• Assist with order entry, quoting, and basic product information.
• Support outbound call campaigns to follow up on leads or promote products.
• Maintain accurate customer records and update CRM systems.
• Collaborate with sales team members to ensure smooth handoffs and customer follow-up.
• Learn and apply company sales policies, procedures, and product offerings.
• Resolve basic customer issues or elevate to appropriate team members.
• Participate in training and development programs to build sales and product knowledge.
• Other Accountabilities as Assigned

Skills

Verbal communication

Written communication

CRM systems

Microsoft Office

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

CRM systems

Microsoft Office

Job description

Rensa Filtration, Inc. is hiring an Inside Sales I in Rochester, NY. This entry-level role supports sales activities through customer outreach, order processing, and administrative tasks.

You’ll build product knowledge, develop communication skills, and learn our sales systems under close supervision to drive customer satisfaction and revenue growth. You will respond to inquiries, assist with orders, support outreach campaigns, and maintain accurate CRM records while collaborating with the sales