Entry Level | Hospitality Support Coordinator

Destination Careers; United States; Remote; USD 55,000 - 70,000; Full time

Job summary

Destination Careers is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

This fully remote position is ideal for organized professionals who work well independently using online systems.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Experience with online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.
• Customer service or administrative experience preferred.
• Reliable internet and a suitable remote work environment.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Coordinate hospitality-related services, including accommodations.
• Maintain accurate client records and reservation details.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Communication skills

Organization

Remote work tools

Attention to detail

Customer service experience

Job description

Job Overview

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Qualifications

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online tools, email, and digital platforms
• Ability to manage multiple tasks in a remote setting
• Customer service or administrative experience preferred
• Reliable internet access and a suitable remote work environment

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

$55,000 - $70,000 a year