Entry-Level | Hospitality Support Coordinator

Network Travel Careers; Houston (TX); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Fully remote

Job summary

Network Travel Careers seeks an Online Hospitality Support Coordinator to provide remote administrative and customer support for reservations and scheduling.

The role emphasizes coordination, accurate record keeping, and professional communication with clients via email, phone, and digital platforms.

You will work with internal teams to ensure smooth service delivery; a reliable home setup and strong written and verbal skills are essential; fully remote with training provided.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.
• Ability to manage multiple tasks in a remote setting.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Communication skills

Organizational skills

Digital proficiency

Remote multitasking

Job description

Job Overview

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment. This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Qualifications

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online tools, email, and digital platforms
• Ability to manage multiple tasks in a remote setting

Customer Service Or Administrative Experience Preferred

Reliable internet access and a suitable remote work environment

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.