Entry-Level Healthcare IT Operator (Onsite)

Harris Computer; Mobile (AL); On-site; USD 28,000 - 30,000; Full time

Job summary

Altera Digital Health Managed Services – Springhill Medical Center in Mobile, Alabama, is hiring an Associate Computer Operator to join our IT team. This entry-level role keeps critical systems operating smoothly and manages data processes under supervision.

You will learn IT operations, follow established procedures, perform basic troubleshooting, and participate in on-call rotations to support after-hours needs.

Qualifications

• Basic understanding of IT operations and computer systems.
• Strong attention to detail and commitment to quality.
• Ability to follow established procedures and protocols.
• Effective communication skills (verbal and written).
• Problem-solving aptitude and ability to perform initial troubleshooting.
• Ability to work independently with minimal guidance and as part of a team.
• Flexibility to work irregular hours, including shifts, overtime, and weekends, and participate in on-call rotations.

Responsibilities

• Monitoring computer systems, networks, and applications to ensure continuous operation and identify potential issues.
• Executing scheduled batch jobs, data backups, and system processes accurately and on time.
• Responding to system alerts, error messages, and operational incidents, performing initial troubleshooting, and escalating complex issues to appropriate teams.
• Maintaining detailed operational logs and documentation of system activities, incidents, and resolutions.
• Adhering strictly to operational procedures, security protocols, and data integrity standards.
• Collaborating effectively with other IT teams and internal stakeholders to support system maintenance and problem resolution.
• Participating in on-call rotations and providing after-hours support during peak times, including end-of-month/quarter/year, as required to meet business needs.
• Demonstrating a commitment to quality by following relevant procedures and paying attention to detail in all tasks.
• Communicating clearly and concisely with team members and clients regarding system status and operational updates.

Skills

IT operations

Attention to detail

Procedures adherence

Communication skills

Troubleshooting

Independent work

Team collaboration

On-call flexibility

Education

Bachelor's Degree

Tools

System monitoring tools

Job description

Altera Digital Health Managed Services – Springhill Medical Center in Mobile, Alabama, is hiring an Associate Computer Operator to join our IT team. This entry-level role keeps critical systems operating smoothly and manages data processes under supervision.

You will learn IT operations, follow established procedures, perform basic troubleshooting, and participate in on-call rotations to support after-hours needs.