Entry-Level Field Service Technician (New England)

oneservice; Massachusetts; Hybrid; USD 42,000 - 54,000; Full time

Job summary

oneservice is seeking a Field Service Specialist (Entry Level) to support installation, maintenance, troubleshooting, and repair of company instruments at customer sites. The role emphasizes building technical competency, customer interaction, and adherence to safety and quality standards.

You will travel to customer locations, perform hands-on service, and document activities while participating in required training and certifications.

Qualifications

• High school diploma or equivalent required.
• Technical, vocational, or associate-level education in electronics/engineering preferred.

Responsibilities

• Install, maintain, troubleshoot, and repair instruments under supervision.
• Follow service procedures, work instructions, and safety requirements.
• Complete service reports and document activities accurately in service management systems.
• Communicate service status and findings to customers and internal teams; escalate issues when needed.

Skills

Mechanical aptitude

Procedures & safety

Customer service

Documentation

Education

High school diploma

Job description

oneservice is seeking a Field Service Specialist (Entry Level) to support installation, maintenance, troubleshooting, and repair of company instruments at customer sites. The role emphasizes building technical competency, customer interaction, and adherence to safety and quality standards.

You will travel to customer locations, perform hands-on service, and document activities while participating in required training and certifications.