Entry-Level Field Service Engineer for Semiconductor Equipment

Radiant Systems Inc; Phoenix (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

Radiant Systems Inc is seeking a Field Service / Start-Up Engineer I to provide on-site service, installation, troubleshooting, maintenance, and repair support for semiconductor processing equipment. The ideal candidate will have strong mechanical aptitude and excellent customer service abilities.

The role involves diagnosing problems, performing upgrades and installations, and training customer technicians while maintaining safety and documentation at customer sites.

Qualifications

• Associate degree in Electronics, Engineering, Technology or related field.
• Bachelor's degree in Engineering or Technology preferred.
• Entry-level candidates (0+ years) with relevant education encouraged to apply.
• Experience with maintenance, repair, installation, or troubleshooting of semiconductor capital equipment preferred.
• Strong mechanical aptitude and manual dexterity.
• Ability to use hand tools and appropriate technical equipment.
• Strong problem-solving and troubleshooting skills.
• Excellent customer-facing and communication skills.
• Ability to understand and follow technical procedures, maintenance requirements, and safety protocols.

Responsibilities

• Provide on-site service, start-up, maintenance, troubleshooting, and repair of semiconductor equipment.
• Diagnose equipment problems and take corrective action to minimize downtime.
• Install and replace equipment parts and components.
• Perform equipment upgrades, modifications, and installations as required.
• Respond to emergency service calls when needed.
• Maintain accurate service records, reports, and documentation.
• Coordinate with customers, peers, and supervisors to minimize equipment downtime.
• Train and instruct customer technicians on equipment operation and maintenance.
• Maintain knowledge of equipment and tools through training, manuals, and factory publications.
• Maintain and secure company property, including tools, vehicles, and equipment.
• Follow all site safety, security, and conduct requirements.

Skills

Mechanical aptitude

Troubleshooting

Customer-facing communication

Hand tools use

Education

Associate degree in Electronics, Engineering, Technology

Bachelor's degree in Engineering or Technology (preferred)

Job description

Radiant Systems Inc is seeking a Field Service / Start-Up Engineer I to provide on-site service, installation, troubleshooting, maintenance, and repair support for semiconductor processing equipment. The ideal candidate will have strong mechanical aptitude and excellent customer service abilities.

The role involves diagnosing problems, performing upgrades and installations, and training customer technicians while maintaining safety and documentation at customer sites.