Entry-Level Field Engineer, AI & Customer Solutions

Fdetimes; New York (NY); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

401(k) plan

Equity award

Flexible time off

Parental leave

Company retreat

WFH equipment stipend

Descrizione del lavoro

Pinecone is seeking an Associate Field Engineer in New York to join our Customer Success and Solutions Engineering teams. You’ll gain deep technical expertise while impacting the core product and customer experience across architectures, proofs of concept, and deployment scenarios.

The role targets new grads/early career professionals with a strong drive in APIs, cloud infrastructure, and embeddings, plus a proactive, AI-first mindset.

Competenze

• BS in Computer Science or related field or equivalent experience.
• Ability to explain APIs, cloud infra, data pipelines, and integrations.
• Strong communication for technical and non-technical audiences.
• Familiarity with embeddings, similarity search, and RAG concepts.
• Startup mindset: resourceful, adaptable, proactive.

Mansioni

• Serve as a technical point of contact across the customer journey from evaluation to production.
• Understand customer architectures and use cases to influence roadmap and solutions.
• Build resources to monitor customer health and identify expansion opportunities.
• Troubleshoot issues and deliver high-quality technical support.
• Collaborate with Sales on technical discovery and product demonstrations.
• Contribute to tooling, integrations, documentation, and internal workflows.

Conoscenze

APIs

Cloud infra

Data pipelines

Embeddings

Python

JavaScript

Communication

Formazione

BS in CS or related field

Strumenti

Datadog

AWS

GCP

Azure

Descrizione del lavoro

Pinecone is seeking an Associate Field Engineer in New York to join our Customer Success and Solutions Engineering teams. You’ll gain deep technical expertise while impacting the core product and customer experience across architectures, proofs of concept, and deployment scenarios.

The role targets new grads/early career professionals with a strong drive in APIs, cloud infrastructure, and embeddings, plus a proactive, AI-first mindset.