Entry-Level Emergency Dispatcher Trainee

Emergency Telecommunicator Services; Port Washington (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in North Washington. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency responses under supervision.

As training progresses, responsibilities increase, with schedules including nights, weekends, and potential overtime. Basic computer skills and strong communication are essential for success in this structured program.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Willingness to receive feedback

Education

High school diploma or equivalent

Tools

CAD software

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in North Washington. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency responses under supervision.

As training progresses, responsibilities increase, with schedules including nights, weekends, and potential overtime. Basic computer skills and strong communication are essential for success in this structured program.