Emergency Communications Trainee — Paid Training & Benefits

County Emergency Communications; Moorhead (MN); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Ruleville, MS offers Dispatcher Trainee and Telecommunicator Trainee positions. Trainees learn call-taking, incident documentation, and dispatch operations under supervision, with progression as skills and certifications are demonstrated.

Training blends classroom instruction, simulations, and supervised console work, with shifts that may include nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills and clear communication are essential.
• Willingness to receive feedback and perform under supervision.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Communication

Customer service

Education

High school diploma or equivalent

Job description

County Emergency Communications in Ruleville, MS offers Dispatcher Trainee and Telecommunicator Trainee positions. Trainees learn call-taking, incident documentation, and dispatch operations under supervision, with progression as skills and certifications are demonstrated.

Training blends classroom instruction, simulations, and supervised console work, with shifts that may include nights, weekends, holidays, and overtime.