Emergency Dispatch Trainee: Learn 911 Call-Taking & Radio Ops

County Emergency Communications; Lucedale (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Lucedale, MS is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and dispatch operations under supervision.

Training progress may lead to independent assignments, certifications, and advancement based on performance. Roles may involve nights, weekends, holidays, and overtime as training and operations require.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and clear communication expected.
• Willingness to receive feedback during training.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Customer service

Education

High school diploma or equivalent

Job description

County Emergency Communications in Lucedale, MS is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and dispatch operations under supervision.

Training progress may lead to independent assignments, certifications, and advancement based on performance. Roles may involve nights, weekends, holidays, and overtime as training and operations require.