Entry Level Customer Service Representative

Alphabe Insight Inc; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for professional growth

Collaborative and innovative work環境

Skill development through hands-on 경험

Exposure to diverse projects and top‑t

Job summary

Limitless East Marketing is seeking an Entry Level Customer Service Representative to greet customers, resolve inquiries, and support teams across channels. You will learn product details, manage orders, and build strong client relationships in a fast-paced environment.

The role emphasizes communication skills, problem solving, and a proactive attitude, with mentorship and growth opportunities as you develop in a collaborative, data-driven agency.

Qualifications

• Must have excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-focused approach.
• Basic computer proficiency and ability to learn new software quickly.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers with product information, order processing, and account management.
• Resolve customer complaints and issues efficiently while maintaining a positive attitude.
• Document all customer interactions accurately in the company database.
• Collaborate with other departments to ensure customer satisfaction and swift resolution of problems.

Skills

Excellent communication

Customer service mindset

Interpersonal skills

Education

High school diploma

Job description

Entry Level Customer Service Representative

• Full-time
• Compensation: USD 18 - USD 27 - hourly

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Job Description:We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for candidates who are eager to develop their skills in customer relations and communication while providing exceptional support to our valued clients. As a Customer Service Representative, you will be the first point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our company. This position offers an excellent opportunity to build a career in customer service within a supportive and growth-oriented environment.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers with product information, order processing, and account management.
• Resolve customer complaints and issues efficiently while maintaining a positive attitude.
• Document all customer interactions accurately in the company database.
• Collaborate with other departments to ensure customer satisfaction and swift resolution of problems.

Requirements

• High school diploma or equivalent; college degree is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-focused approach.
• Ability to handle stressful situations calmly and professionally.
• Basic computer proficiency and ability to learn new software quickly.

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients