Entry-Level Customer Service: Growth, Mentorship & Impact

Alphabe Insight Inc; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for professional growth

Collaborative and innovative work環境

Skill development through hands-on 경험

Exposure to diverse projects and top‑t

Job summary

Limitless East Marketing is seeking an Entry Level Customer Service Representative to greet customers, resolve inquiries, and support teams across channels. You will learn product details, manage orders, and build strong client relationships in a fast-paced environment.

The role emphasizes communication skills, problem solving, and a proactive attitude, with mentorship and growth opportunities as you develop in a collaborative, data-driven agency.

Qualifications

• Must have excellent verbal and written communication skills.
• Strong interpersonal skills with a customer-focused approach.
• Basic computer proficiency and ability to learn new software quickly.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Assist customers with product information, order processing, and account management.
• Resolve customer complaints and issues efficiently while maintaining a positive attitude.
• Document all customer interactions accurately in the company database.
• Collaborate with other departments to ensure customer satisfaction and swift resolution of problems.

Skills

Excellent communication

Customer service mindset

Interpersonal skills

Education

High school diploma

Job description

Limitless East Marketing is seeking an Entry Level Customer Service Representative to greet customers, resolve inquiries, and support teams across channels. You will learn product details, manage orders, and build strong client relationships in a fast-paced environment.

The role emphasizes communication skills, problem solving, and a proactive attitude, with mentorship and growth opportunities as you develop in a collaborative, data-driven agency.