Entry-Level Customer Service Rep — Growth & Perks

AmeriCash Loans, LLC; Columbia (SC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Monthly bonus that rewards performance

Promote-from-within culture

401(k) with company match

Medical, dental, and vision insurance

Company-paid life insurance

Generous PTO starting Day 1

Job summary

AmeriCash Loans in Columbia, SC is hiring an entry-level Customer Service Representative to greet customers, guide them through loan applications, and ensure a smooth, human experience at the branch.

You’ll handle documents, explain loan terms, process payments, and maintain accurate records, with opportunities to advance in a hands-on, people-facing role.

No experience required; the company emphasizes a friendly, reward-driven environment with merit increases and potential for growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and people skills.
• Comfort with basic computer use and data entry.
• Ability to accurately handle cash and financial transactions.
• Reliable, punctual, and detail-oriented.

Responsibilities

• Greet customers and guide them through the loan application process in person.
• Collect, review, and process required documentation accurately.
• Explain loan terms and answer customer questions clearly and honestly.
• Handle cash transactions and maintain accurate records.
• Maintain customer files and follow all compliance procedures.
• Build relationships that keep customers coming back.

Skills

Communication

People skills

Cash handling

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

POS terminal

MS Office basics

Job description

AmeriCash Loans in Columbia, SC is hiring an entry-level Customer Service Representative to greet customers, guide them through loan applications, and ensure a smooth, human experience at the branch.

You’ll handle documents, explain loan terms, process payments, and maintain accurate records, with opportunities to advance in a hands-on, people-facing role.

No experience required; the company emphasizes a friendly, reward-driven environment with merit increases and potential for growth.