Entry Level- Customer Service - Manufacturing

Rise Technical Recruitment Ltd; Columbus (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Quarterly Bonus

Structured Progression

Full Technical Training

401(k)

Medical

Dental

Vision

Job summary

Rise Technical Recruitment Ltd in Columbus, OH is seeking a Technical Sales Representative to provide technical support to customers by phone and email, and to prepare quotations and process orders. The role is on-site with full training and progression opportunities, targeting customers across various industries.

The position offers structured career progression, a quarterly performance bonus, and comprehensive benefits including 401(k) and medical, dental, and vision cover.

Qualifications

• Experience in customer service or technical support.
• CRM or ERP experience helpful.
• HVAC, engineering, utility, or other technical industry experience helpful but not required.

Responsibilities

• Provide technical support to customers via phone and email.
• Prepare quotations and process customer orders.
• Build relationships with customers across a range of industries.
• Full technical training on specialist products and applications.

Skills

Customer service

Technical support

Inside sales

CRM

ERP

Job description

$55,000-$60,000 + Quarterly Performance Bonus + Structured Progression + Full Technical Training + 401(k) + Medical + Dental + Vision

Columbus, OH (On-Site)

Are you looking for a long-term career where you'll receive full technical training, structured progression, and the opportunity to become an expert within a growing technical industry?

On offer is an excellent opportunity to join a well-established company that invests heavily in training and development, with clear promotion pathways, quarterly bonuses, and genuine long-term career progression.

The company is an established technical products supplier, working with utility, commercial, and industrial customers. Due to continued growth, they are looking to add a Technical Sales Representative to their team.

The role is office-based with no travel, supporting customers over the phone and via email. You'll prepare quotations, process orders, provide technical product support, and receive full training on specialist products and their applications.

This role would suit someone with experience in customer service or technical support, who is looking to develop specialist knowledge and build a long-term career.

The Role:

• Provide technical support to customers via phone and email
• Prepare quotations and process customer orders
• Build relationships with customers across a range of industries
• Full technical training on specialist products and applications

The Person:

• Customer service, technical support, inside sales, or similar experience
• CRM or ERP experience ideal
• HVAC, engineering, utility, or other technical industry experience helpful but not required