Entry-Level Customer Service & Growth Trainee

hhv

Virginia Beach (VA)

On-site

USD 17,000 - 25,000

Full time

2 days ago
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Benefits offered by this job

Training and professional development
Career growth and advancement
Supportive team environment
Hands-on experience in customer care
Skill development in communication and

Job summary

hhv is seeking entry-level Customer Service Representatives to join our team. You will communicate with customers, answer questions, provide support, and help create positive customer experiences.

No previous experience is required, and you'll have opportunities to assist with events and marketing campaigns while developing communication and teamwork skills. Responsibilities include answering inquiries, maintaining records, and collaborating with the team to improve satisfaction.

Qualifications

  • Strong verbal and written communication skills.
  • Friendly, positive attitude and willingness to learn.
  • Good organizational and time-management skills.
  • Ability to multitask in a fast-paced environment.
  • Strong teamwork and problem-solving skills.
  • Reliable, professional, and customer-focused approach.

Responsibilities

  • Communicate with customers and answer questions in a friendly, professional manner.
  • Provide helpful information and support to meet customer needs.
  • Build positive relationships with customers through regular communication and follow-up.
  • Assist with customer accounts, inquiries, and feedback.
  • Help coordinate events, promotional activities, and marketing campaigns.
  • Work with team members to resolve issues and improve customer satisfaction.
  • Maintain accurate customer records and update account information.
  • Share customer feedback with the team to help improve service.
  • Participate in training to develop customer service and communication skills.
  • Represent the company professionally during customer interactions and events.

Skills

Verbal communication
Written communication
Teamwork
Problem-solving
Multitasking
Time management

Job description

hhv is seeking entry-level Customer Service Representatives to join our team. You will communicate with customers, answer questions, provide support, and help create positive customer experiences.

No previous experience is required, and you'll have opportunities to assist with events and marketing campaigns while developing communication and teamwork skills. Responsibilities include answering inquiries, maintaining records, and collaborating with the team to improve satisfaction.

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