Entry Level Customer Service Representative

hhv; Virginia Beach (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training and professional development

Career growth and advancement

Supportive team environment

Hands-on experience in customer care

Skill development in communication and

Job summary

hhv is seeking entry-level Customer Service Representatives to join our team. You will communicate with customers, answer questions, provide support, and help create positive customer experiences.

No previous experience is required, and you'll have opportunities to assist with events and marketing campaigns while developing communication and teamwork skills. Responsibilities include answering inquiries, maintaining records, and collaborating with the team to improve satisfaction.

Qualifications

• Strong verbal and written communication skills.
• Friendly, positive attitude and willingness to learn.
• Good organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Strong teamwork and problem-solving skills.
• Reliable, professional, and customer-focused approach.

Responsibilities

• Communicate with customers and answer questions in a friendly, professional manner.
• Provide helpful information and support to meet customer needs.
• Build positive relationships with customers through regular communication and follow-up.
• Assist with customer accounts, inquiries, and feedback.
• Help coordinate events, promotional activities, and marketing campaigns.
• Work with team members to resolve issues and improve customer satisfaction.
• Maintain accurate customer records and update account information.
• Share customer feedback with the team to help improve service.
• Participate in training to develop customer service and communication skills.
• Represent the company professionally during customer interactions and events.

Skills

Verbal communication

Written communication

Teamwork

Problem-solving

Multitasking

Time management

Job description

Entry Level Customer Service Representative

We’re looking for friendly, motivated, and enthusiastic individuals to join our team as Entry-Level Customer Service Representatives!

In this role, you’ll communicate with customers, answer questions, provide support, and help create positive customer experiences. You’ll also have opportunities to assist with events and marketing campaigns while developing valuable communication, problem-solving, and teamwork skills.

No previous customer service experience is required! We welcome recent graduates and applicants with backgrounds in retail, hospitality, restaurants, sales, or other customer-facing roles.

Responsibilities

• Communicate with customers and answer questions in a friendly, professional manner.
• Provide helpful information and support to meet customer needs.
• Build positive relationships with customers through regular communication and follow-up.
• Assist with customer accounts, inquiries, and feedback.
• Help coordinate events, promotional activities, and marketing campaigns.
• Work with team members to resolve issues and improve customer satisfaction.
• Maintain accurate customer records and update account information.
• Share customer feedback with the team to help improve service.
• Participate in training to develop customer service and communication skills.
• Represent the company professionally during customer interactions and events.

Qualifications

We’re looking for individuals who enjoy working with people and are eager to learn.

• Strong verbal and written communication skills.
• Friendly, positive attitude and willingness to learn.
• Good organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Strong teamwork and problem-solving skills.
• Reliable, professional, and customer-focused approach.

Previous customer service or client relations experience is a plus, but not required.

What We Offer

• Training and professional development.
• Opportunities for career growth and advancement.
• A supportive and collaborative team environment.
• Hands-on experience in customer service and client relations.
• Opportunities to develop communication, problem-solving, and leadership skills.
• Competitive compensation and benefits, as applicable to the position.