Entry-Level Customer Service Representative

Iron Bloom Collective; Kuna (ID); On-site; USD 26,000 - 36,000; Full time

Job summary

Iron Bloom Collective in Kuna, Idaho is seeking an entry-level Customer Service Representative to join our team and help provide friendly, face-to-face support to customers. This role is ideal for graduates or career changers looking to start in a growing business.

You will learn product details, assist with inquiries, and collaborate with teammates to meet daily goals. Training is provided, with opportunities to grow into marketing, sales, and business operations.

Qualifications

• Strong communication and interpersonal abilities are essential.
• Willingness to learn and adapt in a growing business.
• Reliability, punctuality, and a positive attitude are valued.
• Ability to work both independently and as part of a team.

Responsibilities

• Interact with customers in person, providing friendly and professional help.
• Explain products, services, and promotions clearly to customers.
• Answer questions and help identify suitable solutions.
• Support marketing campaigns and customer engagement initiatives.
• Build positive relationships and represent the client brands professionally.
• Collaborate with teammates to achieve daily goals.
• Participate in training and ongoing professional development.

Skills

Communication skills

Interpersonal skills

Positive attitude

Dependability

Punctuality

Teamwork

Willingness to learn

Education

High school diploma or equivalent

Job description

We have an immediate need for a motivated, personable individual to join our team as an Entry‑Level Customer Service Representative!

This opportunity is ideal for recent graduates, career changers, and individuals looking to get their foot in the door with a growing business. We value a positive attitude, strong work ethic, and willingness to learn over years of experience.

Our team works directly with customers to provide information, answer questions, and create positive brand experiences through face‑to‑face interactions.

What You'll Do

• Interact with customers in person and provide friendly, professional assistance.
• Communicate product, service, and promotional information clearly.
• Answer customer questions and help identify appropriate solutions.
• Support marketing campaigns, promotional activities, and customer engagement initiatives.
• Build positive relationships with customers and represent client brands professionally.
• Collaborate with team members to achieve daily goals.
• Participate in training, coaching, and ongoing professional development.

What We're Looking For

• Strong communication and interpersonal skills.
• A positive, outgoing, and professional attitude.
• Dependability, punctuality, and a strong work ethic.
• Willingness to learn new skills and accept feedback.
• Ability to work independently and as part of a team.
• High school diploma or equivalent preferred.
• Previous experience in retail, hospitality, restaurants, sales, or customer service is a plus, but not required.

What You'll Gain

• Hands‑on experience in customer service and brand representation.
• Training and guidance to help you develop professional skills.
• Opportunities to learn about marketing, sales, and business operations.
• A collaborative team environment.
• Potential opportunities for advancement based on performance and business needs.