Entry-Level Customer Service & Events Specialist

hhv; Richmond (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training & development

Career growth

Friendly team

Hands-on experience

Leadership skills

Competitive pay

Job summary

hhv is seeking an enthusiastic, entry-level Customer Service Representative to join our team in a supportive environment. You will help customers, answer questions, and contribute to event marketing campaigns while learning and growing your skills in communication and teamwork.

No prior experience required; we welcome recent graduates and candidates from retail, hospitality, or other customer-facing roles. Training provided, with opportunities for advancement.

Qualifications

• We’re looking for people who enjoy working with others and are willing to learn.
• Good communication and interpersonal skills are important.
• Ability to stay organized and handle multiple tasks.

Responsibilities

• Communicate with customers in a friendly, professional manner.
• Provide helpful information and support to meet customer needs.
• Build positive relationships with customers through follow-up.
• Assist with inquiries, account information, and feedback.
• Support event planning, promotions, and campaigns.
• Collaborate with team to resolve issues and improve satisfaction.
• Maintain accurate customer records and update information.
• Share feedback to improve service and experiences.
• Participate in training and develop communication skills.
• Represent the company professionally during interactions.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

hhv is seeking an enthusiastic, entry-level Customer Service Representative to join our team in a supportive environment. You will help customers, answer questions, and contribute to event marketing campaigns while learning and growing your skills in communication and teamwork.

No prior experience required; we welcome recent graduates and candidates from retail, hospitality, or other customer-facing roles. Training provided, with opportunities for advancement.