Entry-Level Customer Service & Digitalization Specialist

DOGA SA; Huntley (IL); Presencial; USD 30 000 - 37 000; Tempo integral

Resumo da oferta

DOGA USA Corp. is seeking an entry-level Customer Service Agent who is organized, curious about technology, and interested in digitalization and automation.

You’ll learn how orders move through a manufacturing company while gaining hands-on experience with SAP, customer portals, logistics, data management, order processing, and process improvement. You’ll gain hands-on experience partnering with Sales, Purchasing, Logistics, Shipping, Warehouse, and Production, and you will learn to digitize and

Qualificações

• Must enjoy technology, data, and learning new systems.
• Detail-oriented and organized with strong attention to accuracy.
• Clear and professional communication.
• Interested in customer service, supply chain, logistics, automation, or business technology.

Responsabilidades

• Communicate with customers and respond to requests.
• Enter and maintain customer orders in SAP.
• Review purchase orders, forecasts, schedules, and customer data.
• Track orders, delivery changes, shortages, and potential risks.
• Coordinate with Sales, Purchasing, Logistics, Shipping, Warehouse, and Production.
• Research issues and follow them through resolution.
• Help identify opportunities to digitize, simplify, and automate manual processes.
• Explore better ways to use technology to improve Customer Service and Logistics.

Conhecimentos

Tech-savvy

Detail-oriented

Clear communication

Problem solving

Formação académica

Business / Supply Chain / Information Systems degree

Ferramentas

SAP

Customer portals

Descrição da oferta de emprego

DOGA USA Corp. is seeking an entry-level Customer Service Agent who is organized, curious about technology, and interested in digitalization and automation.

You’ll learn how orders move through a manufacturing company while gaining hands-on experience with SAP, customer portals, logistics, data management, order processing, and process improvement. You’ll gain hands-on experience partnering with Sales, Purchasing, Logistics, Shipping, Warehouse, and Production, and you will learn to digitize and