Entry-Level Customer Service Associate | Growth & Events

HHV; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Growth opportunities

Skill development

Experience with events and campaigns

Collaborative team environment

Job summary

HHV is seeking a dedicated Entry Level Customer Service Representative to join our team in Virginia Beach. This role focuses on creating positive customer experiences through clear communication and attention to detail.

You will respond to inquiries, support events and campaigns, and maintain accurate CRM records. No prior experience is required, but a genuine passion for helping customers and a team mindset are essential.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to multitask, prioritize and meet deadlines in a fast-paced environment.

Responsibilities

• Serve as primary contact for clients and customers, addressing inquiries promptly.
• Build strong customer relationships through consistent communication and follow-up.
• Collaborate with internal teams to support events, campaigns, and initiatives.
• Assist with event planning, logistics, and attendee support.
• Collect and review customer feedback to improve service.
• Maintain accurate customer records in the CRM system.
• Work with teammates to develop ideas to improve satisfaction and retention.
• Stay informed about industry trends and customer service practices.
• Represent the company professionally while following brand standards.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Multitasking

Team collaboration

Attention to detail

Job description

HHV is seeking a dedicated Entry Level Customer Service Representative to join our team in Virginia Beach. This role focuses on creating positive customer experiences through clear communication and attention to detail.

You will respond to inquiries, support events and campaigns, and maintain accurate CRM records. No prior experience is required, but a genuine passion for helping customers and a team mindset are essential.