Entry Level Customer Service Assistant

Merixcen; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Full-time employment

Growth opportunities

Supportive team

Mentorship and development

Leadership opportunities

Job summary

Merixcen in Houston is seeking an Entry Level Customer Service Assistant to support customers by providing helpful information, answering questions, and assisting with service-related concerns in a professional and timely manner.

You will handle inquiries, listen to concerns, record interactions, and follow established procedures while growing through paid training and opportunities for advancement within the customer service team.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent listening and problem-solving abilities.
• Professional and dependable attitude.
• Comfortable learning new computer-based systems.
• Ability to work effectively in a team environment.

Responsibilities

• Assist customers with questions and general service inquiries
• Handle customer interactions professionally and courteously
• Listen carefully to customer concerns and identify appropriate solutions
• Maintain accurate records of customer interactions
• Follow established customer service procedures and quality standards
• Meet established customer service and performance expectations

Skills

Strong communication

Listening and problem solving

Teamwork

Professional and dependable

Computer literacy

Education

High School Diploma or equivalent

Job description

About the Position

Merixcen is seeking a friendly, reliable, and customer-focused Entry Level Customer Service Assistant to join our Houston team. This position supports customers by providing helpful information, answering questions, and assisting with service-related concerns in a professional and timely manner.

Responsibilities

• Assist customers with questions and general service inquiries
• Handle customer interactions professionally and courteously
• Listen carefully to customer concerns and identify appropriate solutions
• Maintain accurate records of customer interactions
• Follow established customer service procedures and quality standards
• Meet established customer service and performance expectations

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Excellent listening and problem-solving abilities
• Professional and dependable attitude
• Comfortable learning new computer-based systems
• Ability to work effectively in a team environment

What We Offer

• Competitive hourly pay
• Paid training
• Full-time employment
• Opportunities for professional growth
• Supportive team environment
• Employee development and mentorship
• Opportunities to advance into additional customer service and team leadership responsibilities